Privacy Policy

1. Introduction

OneTravelSIM ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website onetravelsim.com and use our services.

2. Information We Collect

2.1 Information You Provide

We may collect information you voluntarily provide, such as:

• Contact information when you reach out to us
• Feedback and survey responses
• Any information you provide in communications with us

2.2 Automatically Collected Information

When you visit our website, we automatically collect:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, time spent, click patterns, referral sources
• Location Data: General geographic location based on IP address
• Affiliate Tracking: Click data, conversion tracking, referral attribution

3. How We Use Your Information

We use collected information for:

• Service Provision: Providing eSIM comparison and information services
• Website Improvement: Analyzing usage patterns to enhance user experience
• Affiliate Tracking: Tracking referrals and managing affiliate relationships
• Analytics: Understanding user behavior and website performance
• Communication: Responding to inquiries and providing support
• Legal Compliance: Meeting legal obligations and protecting our rights

4. Third-Party Services

4.1 Google Analytics

We use Google Analytics 4 to analyze website usage. Google Analytics collects information about your use of our website and creates reports for us. Google may use this data in accordance with their privacy policy. You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on.

4.2 Affiliate Tracking Platform

We use our own affiliate tracking system (go.onetravelsim.com) to track clicks and conversions. This system collects:

• IP address and geographic location
• User agent and browser information
• Referral source and click timestamps
• Provider and campaign information

4.3 eSIM Provider Partners

When you click affiliate links to providers like PangiaPass, GigSky, or others, you will be redirected to their websites. These providers have their own privacy policies governing the collection and use of your information.

4.4 Vercel and Hosting Services

Our website is hosted on Vercel, which may collect technical information for hosting and performance purposes. We also use Vercel Speed Insights for performance monitoring.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

5.1 Types of Cookies

• Essential Cookies: Required for website functionality and navigation
• Analytics Cookies: Google Analytics cookies for usage statistics
• Affiliate Cookies: Track referrals and attribute conversions
• Performance Cookies: Monitor website performance and user experience

5.2 Cookie Management

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality and our ability to provide personalized recommendations.

6. Data Sharing and Disclosure

We may share your information in the following circumstances:

• Affiliate Partners: Referral information to track commissions
• Service Providers: Third-party services that help operate our website
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers, acquisitions, or asset sales

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

7. Data Security

We implement appropriate security measures to protect your information, including:

• HTTPS encryption for data transmission
• Secure hosting infrastructure
• Regular security updates and monitoring
• Access controls and authentication

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Analytics data is typically retained for 26 months in accordance with Google Analytics settings. Affiliate tracking data is retained for accounting and commission purposes.

9. Your Rights

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data
• Objection: Object to processing of your information
• Restriction: Request restriction of processing

To exercise these rights, contact us at privacy@onetravelsim.com.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including adherence to privacy frameworks and contractual protections.

11. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated revision date. Your continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: